Donna and Mason Gilbert

A man and a woman stand beside a heat pump unit.

The Gilbert family had been uncomfortable in their home for quite a while. In the winter, half the house was too cold; in the summer, half the house was too hot. The fact that fuel oil costs were sky-high did not help matters. They knew they needed to do something.

Their contractor, Halco, reached out to the Sustainable Finger Lakes Mobile Home Pilot Project for additional grant funding for the Gilberts. This allowed the family to afford an energy upgrade that included repairing and cleaning the ductwork, insulation, and installation of a heat pump system.  

The Gilberts said that the Halco team “worked so efficiently. They were very professional and very respectful of us and our dignity. They answered all our questions.”  

Once the family got the new heat pump system, it felt “unbelievable!” 

“It’s outstanding!”  Donna said. “To go in the bathroom and not have the floor cold…it’s like going to Hawaii!”  

The energy upgrades to their home have improved their quality of life. “We feel like we are safe in our home and comfortable. The heat is so even and consistent. Everybody is sleeping better.” Donna has even noticed she does not have any allergies since their ducts were cleaned and the heat pump was installed.

Donna and Mason are so appreciative of these improvements to their home. “We feel blessed,” they say. The Gilberts are also helping the community. Their home energy upgrade keeps 62 tons of carbon out of the atmosphere.